Manage for Success: Effective Utility Leadership Practices
Objective
This course presents concepts and skills needed to sustainably lead drinking water and wastewater utilities into the future with a focus on stewardship of utility and community resources.
Scope
This course addresses members of a leadership group, the executive team, that works together to make decisions on how the utility can best serve the community. Topics such as executive management, asset management, finance and rates, workforce development, and community engagement are explored with a focus on stewardship of the utility’s and community’s resources.
3.5 CEUs (35 contact hours)
2nd Edition, 2025
ISBN 978-0-13-541581-8
Course Time Limit: 6 months
Table of Contents
Learning Objectives (Click chapter title to open)
Learning Objectives (Click chapter title to open)
Other Sections
- Answer Key
- Glossary
- Index